How long will it take for my order to arrive?
Wonderful Cats partner with global merchants in order to provide you the best prices and a unique global shopping experience
Items shipped from our global warehouse may take up to 1 - 3 weeks for delivery due to customs check. If your tracking doesn’t show the most up to date status, please do not panic, it's on its way :)
There will be tracking number provided for these countries: US, Canada, Australia, UK, France, Germany, Norway, Russia, Brazil, Hong Kong! For rest of the world, you can still receive free shipping but no tracking info will be provided.
Why have I not received any order confirmation details?
Most times this is because our customers have accidentally entered their email in wrong. Throughout the process we send 3-4 emails, including an order conformation, a fulfillment notice, and a shipping notice. If you believe you may have entered your email wrong please contact us and we will fix it for you.
30 Days 100% Money Back Guarantee
If you are not satisfied of our products due to damaged goods. We will issue you a full refund or a reship. You will have to take a photo of the damaged goods within 24 hours of receiving and send the refund/reship request to contact[@][@][@]wonderfulcats.us , and we will promptly get back to you!